Have you ever experienced difficulty communicating with a business?
Yes we had a bitter experience
with an Asian internet TV company. They were providing all the regional channels
that we were looking for. After trying them one month for free we took the
connection.
We paid in advance to them
and also agreed to the scheme of automatic debit from our debit card every
month.
At the beginning we could see all the desired
channels and the quality was also good. We were able to chat with their
technical team through their website and they used to solve our minor problems.
But suddenly we were not able to view anything
and when we went to their website all their contact us page was not appearing and chat option was
also not working. So it was impossible to contact them, and every month our
money was getting deducted from our account.
Would social media have made it easier to get noticed or get your problem solved?
It was a helpless situation and then we
started searching about the company and their activities through google. We
found lots of comments from many users who has suffered and still suffering and
we realized that we are also a victim. Those blogs and comments helped us a
lot, We also joined the forum, but the company never got back to us. We had to cancel
the payment option to get rid of them.
It was a learning session for
us, now before opting for any purchase or any other financial activities we do
a thorough research online about the company. Not only in their blogs but also
check the customers reviews. Thanks to the social media.
List Of 5 businesses and their social media
1. www.ebay.com
We use ebay to buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else. They use the following social media :
Dish Network is an American direct-broadcast satellite service provider. The company provides satellite television, satellite internet, audio programming, and interactive television services to commercial and residential customers in the United States. As of November 2013, the company provided services to just over fourteen million subscribers[
They are using :
3. The Marriott group
They are using the following social media to follow them:
4. One of my favorite shopping center is
They are using :
5. LA fitness is a very popular name
and they are using :
Sound advise for us all.
ReplyDeleteDo your homework first especially if it concerns money taken out of you bank automatically!!
Yes absolutely!
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